Bol Aguer Deng Aguer

Bachelor of Business Information Technology Graduate

Juba, SS.

About

Highly motivated Bachelor of Business Information Technology graduate with hands-on experience in IT support and systems maintenance from the Ministry of Tourism. Eager to leverage strong technical troubleshooting, network management, and data confidentiality skills to contribute effectively to national institutions, humanitarian aid agencies, or international organizations. Committed to continuous learning and achieving organizational objectives in a challenging IT environment.

Work

Ministry of Tourism

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ICT Assistant

Jun 2020→ Aug 2020

Summary

Supported IT operations and infrastructure for the Ministry of Tourism, ensuring system functionality and data integrity for staff.

Highlights

Provided essential IT support and network troubleshooting for staff, resolving connectivity and hardware issues to maintain operational continuity.

Managed and maintained an accurate inventory of all staff computer hardware, ensuring asset accountability and streamlined resource allocation.

Performed software installations, updates, and conducted preventive maintenance on networking equipment, enhancing system security and stability.

Resolved web portal and server access issues, contributing to improved system functionality and uninterrupted service delivery.

Education

Kenya Methodist University Nairobi

Jan 2017→ Dec 2020

Bachelor Business Information Technology Grade:

Excel-International

Jan 2013→ Dec 2014

Secondary Education General Certificate of Secondary Education Grade:

Languages

Dinka

English

Arabic

Kiswahili

Skills

IT Support & Systems

Network Troubleshooting, Hardware Maintenance, Software Installation, Server Management, Cable Management, IT Inventory Management, Web Portal Troubleshooting.

Office Productivity

Microsoft Excel, Microsoft Word.

Digital Design

Web Design, Business Card Design, Logo Design.

Records Management

Bookkeeping, Document Confidentiality, Record Keeping.

Professional Attributes

Interpersonal Communication, Team Collaboration, Problem Solving, Adaptability, Continuous Learning.